Cancellation and Deleting the Account of the User
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i) The subscription to HRTRUNK will continue until terminated or expired. The user may seek cancellation at any time and the user shall have the access until the expiry of the subscription.
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ii) The Service provider shall delete the account of the user on request, however, a database of the basic information of the said user shall be maintained in the servers of the Service Provider for security and billing.
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iii) The Service provider shall delete the account of the user if the subscription has expired and not renewed with in the grace period from the date of expiry, however, a database of the basic information of the said user shall be maintained in the servers of the Service Provider for security and billing.
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iv) The Service Provider also may terminate the subscription and/or account of the user at any time, in part or in full, with or without notice, if the conduct of the user is in breach of the terms of service; if the Service Provider has reasonable apprehension that the conduct of the said user may harm the service provider, its affiliates and/or any third party and/or the public at large and/or infringe upon any governing laws; if the acts of the user in any way are illegal and contrary to the law or by the orders of the court of law.
Refund Policy
No refund will be granted for monthly subscription users. For yearly subscription users, refund request may be accepted on reasonable ground and on acceptance of the refund request the refund amount may be granted on pro rate basis for unused months after the necessary adjustment of any charges and taxes. Refund request will take effect from the last day of the month in which the plan has been cancelled. The refund shall be processed within 2 months from the successful completion of cancellation formalities, however, the service provider shall approach the said user for feedback and to resolve any dispute or issue/concern resulting in the cancellation request.
